RaiseKit-managed infrastructure
Your website runs on hosting we set up, operate and pay for, so your school doesn’t need its own server.
Managed hosting · optional
We Keep Your Fundraising Website Running, So You Don’t Have To.
Managed Hosting is an optional service for schools that don’t want to deal with servers. We host and maintain your RaiseKit-built website. If you prefer, your school can host it independently instead.
What’s included
The Technical Side, Handled.
Deployment management
We deploy fixes and updates to your installation and make sure each release is working.
SSL included
Your fundraising address is served securely over HTTPS, with certificates renewed automatically.
Backups
Regular backups of your website’s database, so campaigns and donor records can be restored if something goes wrong.
Basic monitoring
Uptime checks alert us if your site becomes unavailable, so we can respond quickly.
Technical maintenance
Security patches, dependency updates and routine upkeep handled for you.
Support boundaries
Clear About What’s Covered.
The exact terms are set out in your hosting agreement. In general:
Included
- Keeping the website online and secure
- Fixing technical errors in your installation
- Restoring from backup when needed
- Help using the admin dashboard
- Routine updates and security patches
Quoted separately
- New features or modules
- Design changes and rebranding
- Writing or loading campaign content
- Stripe account or banking questions (handled with Stripe)
- Changes to your school’s main website
Cancellation & migration
You’re Never Locked In.
Your school owns its installation and its data. If you cancel managed hosting, we help you move.
- 1You give notice under your hosting agreement.
- 2We export your database, including campaigns and donor records.
- 3We provide the deployment files needed to run your installation.
- 4Your new host or IT team deploys the site and points your domain to it.
- 5We switch off our hosting once you confirm the move is complete.
- Hands-on migration help for a new host can be quoted if needed.
FAQ
Hosting Questions.
Is managed hosting required?
No. Hosting is optional. Your school can choose to host its website independently, for example with its district IT team or its own hosting provider.
What does support cover?
Support covers technical problems with your installation: the site being unavailable, errors, broken features and help with the dashboard. New features, design changes and content work are not included and can be quoted separately.
How do we cancel?
Give notice according to your hosting agreement. Before the service ends we provide an export of your database and the files needed to run your installation elsewhere.
Can we move to our own hosting later?
Yes. We help you migrate: we provide your data and deployment files, and can assist your new host or IT team with setup as a separately quoted task if needed.
Want Us to Handle Hosting Too?
Mention managed hosting in your quote request and we’ll include it as an optional line in your proposal.
No donation commissions · Your domain · Your Stripe account